Jackie Sanders, CISR Elite

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Jackie Sanders has been working in the insurance industry since 2006. Jackie works as an Account Manager Assistant, processing certificates, policy changes, renewals and billing questions. She currently holds a Certified Insurance Service Representative (CISR) and a Certified Insurance Service Representative ELITE (CISR ELITE) designation.

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Andrew Duff

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Andrew Duff recently entered into the insurance industry in the spring of 2018. Joining the VW Brown team as a Commercial Lines Producer, he has begun working to build a solid foundation of knowledge about the business, as well as a solid foundation of business clients. Andrew’s strengths come from a background in the customer service industry. Andrew received his BS in Business Administration from Shepherd University. He currently holds a Property & Casualty License (P&C).

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Andrea Burch

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Andrea Burch has over 3 years’ experience in receiving and processing insurance claims. Joining the VW Brown staff in June of 2015, Andrea is currently our Personal Lines Claims Processor. She is the first point of contact for the insured customers to begin the process of financial recovery for the insured damages, from the insurance company. Andrea takes pride in providing our clients with the utmost customer satisfaction. Working within the guidelines of the company, Andrea always strives to determine the accuracy of the information provided in the claim and making sure our clients’ needs are taken cared of at…

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Mary Beth Pizzi

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Mary Beth Pizzi has over 30 years of experience in the Commercial Insurance Department. She works with a wide range of clients and industries specializing in providing Property, Casualty and Management solutions for any size business. Mary Beth currently holds a Property & Casualty License (P&C).

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Kim Kersting

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Kim Kersting has over 16 years of experience in the insurance industry. She currently specializes in mostly small to medium sized accounts. Kim has experience with all lines of Commercial insurance, property, liability, workers compensation, vehicles, bonds, professional liability, and special coverages. Kim received her BS in Elementary Education from Shippensburg University. Kim currently holds a Construction Risk and Insurance Specialist (CRIS), Certified Insurance Service Representative (CISR), and Accredited Advisor in Insurance (AAI) designation.

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Scot Duff

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Scot Duff has been in the insurance industry for 20 years as a successful Commercial Insurance Producer, starting with The Liberty Mutual Group. Scot joined VW Brown in the fall of 2011. He has built a solid foundation of business clients through his tenure at VW Brown. Scot’s strength is connecting with people’s needs from small companies to large. Scot received a BS degree from Frostburg State University.

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Chris Hulver, CISR, CRIS

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Chris Hulver has worked for VW Brown for 10 years. He provides internal sales support for our commercial division; working as a liaison between our markets and producers to provide competitive and comprehensive solutions for our client’s insurance needs. Chris received his BS in Finance from the University Of Maryland University College. Chris currently holds a Property and Casualty License (P&C), a Certified Insurance Service Representative (CISR), and a Construction Risk and Insurance Specialist (CRIS) designation.

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Mary Schaus

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Mary Schaus has over 17 years of experience in administrating/managing Life and Health Benefits and assisting up to 2000 employees with their claim and benefits issues. She has an extensive background working in Human Resources and several years of experience assisting with Worker’s Compensation claims. Mary joined VW Brown in July of 2015 as a Commercial Claims Processor. Her role is vital, as she works diligently to receive claims, collecting the required information, feeding the data into the company’s system and even analyzing the fitness of the claim, and placing them in the hands of an adjuster, who then assesses…

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